How We Handle Your Data

This Privacy Policy explains what personal data we collect at Slotlair Casino, why we collect it, how long we keep it and what rights you have over it. We operate under licence MGA/B2C/812/2024 and process your data in line with the UK GDPR and the Data Protection Act 2026.

Data We Collect From You

When you register an account, deposit, play or contact support at slotlair.com, we collect only the data we need to run that activity. We launched in 2026 and have kept collection to the minimum required by law since day one.

• Identity data: full name, date of birth, email address, phone number, residential address.
• Verification documents: copies of your ID or passport, proof of address and payment method evidence for KYC checks.
• Transaction data: deposits, withdrawals, bonuses granted and wagering progress.
• Technical data: IP address, device type, browser language, operating system and approximate location.
• Gameplay behaviour: games played, session times, bets placed, win and loss history.
• Marketing preferences: which channels you opted into and how you responded to our offers.

Why We Use Your Data

We use each category of data for a defined purpose. If a new purpose arises, we tell you before we start and ask for consent where the law requires it.

• Creating and maintaining your player account.
• Verifying your identity and age before your first withdrawal, as required by our MGA licence.
• Processing deposits and withdrawals through Visa Debit, Trustly, Skrill, crypto and other listed methods.
• Preventing fraud, bonus abuse and account takeover.
• Monitoring play for responsible gambling and safer-gambling interventions.
• Sending marketing messages only where you consented, such as our weekend reload 50% up to 450 GBP or daily free spins drops.
• Meeting tax, AML and regulatory reporting obligations.

Our Legal Bases

Contract. We process your data to set up and run your account and to pay out winnings. Without it we cannot offer you the service you signed up for.

Legal obligation. Gambling and anti money laundering law force us to verify your identity, keep transaction records for at least five years and report suspicious activity to the authorities. We cannot waive these duties.

Legitimate interest. We rely on this to detect fraud, secure our platform and analyse aggregated play patterns to improve our games lobby of 15,000 titles. We weigh our interest against your rights before each use.

Consent. Marketing emails, SMS and personalised offers run only on your consent. You withdraw it at any time from your account settings or the unsubscribe link, and we stop immediately.

How Long We Keep It

We delete personal data when the purpose ends, unless a statutory retention period applies. Transaction and KYC records stay with us for at least 5 years after account closure because our licence demands it; marketing data goes the moment you opt out or withdraw consent.

Who Receives Your Data

We never sell your data. We share it only with processors and authorities who need it to deliver our service, and every processor signs a data processing agreement with us before receiving anything.

• Payment processors handling your Visa Debit, Trustly, Skrill, Neteller, MiFinity, Jeton and crypto transactions.
• KYC and AML verification providers that check your documents.
• The Malta Gaming Authority and other regulators or law enforcement bodies where legally required.
• Analytics providers that help us understand site usage in aggregate.
• Game and platform providers hosting the slots and live tables you play.
• Email delivery services, strictly to send messages you asked for.

Rights You Can Exercise

You control your data. Send any request to [email protected] and we respond within one month. Requests cost you nothing, and we verify your identity before acting on them.

• Access: get a copy of the data we hold about you.
• Rectification: correct anything inaccurate or incomplete.
• Erasure: ask us to delete data where no legal retention duty applies.
• Portability: receive your data in a machine readable format.
• Objection: object to processing based on legitimate interest.
• Withdraw consent: stop marketing processing at any time.
• Complain: raise a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and Tracking

We use session cookies to keep you logged in, preference cookies to remember settings and analytics cookies to measure traffic. Marketing cookies fire only after you accept them in the consent banner on your first visit. Full details, including how to switch each category off in your browser, sit on our separate Cookies Policy page.

How We Protect Your Data

All traffic to slotlair.com runs over TLS encryption, and card and wallet details are tokenised rather than stored in plain form. Access to player records is limited to trained staff on a need to know basis, with role based permissions and full audit logging of every lookup.

If a personal data breach ever affects your rights, we notify the ICO within 72 hours and tell you directly where the risk is high. Our incident response team tests these procedures at least annually.

Contact Our Data Team

Questions about this policy go to [email protected], available 24/7 via live chat and email. For anything our support team cannot resolve, our data protection officer answers at [email protected], including complaints and rights requests. This policy was last reviewed in 2026 and we publish every change on this page.

Frequently asked questions

Will you delete my KYC documents after I verify?

No. Our MGA licence requires us to keep verification records for 5 years after your account closes, so we cannot delete them earlier even if you ask.

Can I stop marketing emails but keep playing?

Yes. Withdraw marketing consent from your account settings or the unsubscribe link. Your account and gameplay stay completely unaffected.

Do you sell my data to advertisers?

Never. We share data only with payment processors, verification providers, regulators and analytics services under strict processing agreements.

How fast do you answer data requests?

Within one month, free of charge. Complex requests may take two extra months, and we will tell you within the first month if that applies.